Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-upsell-alerts-during-customer-conversations.livebursts.com (hereafter referred to as “AI Upsell Alerts,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, and any other digital services or products offered under the AI Upsell Alerts brand. It is important to emphasize that this policy does not extend to external platforms, apps, or websites linked from ours, as they operate under their own privacy policies.

Processing Activities

This Privacy Policy governs your interactions with us when:

  • You sign up and use our applications and services as an authorized user.
  • You visit any of our websites that reference this Privacy Statement.
  • You receive communications from us via email, phone, or SMS/text messaging.

Personal Data Collection

We collect several types of personal information to enhance your experience and provide tailored services:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact preferences.
  2. Payment Information: Data related to transactions, including payment method details and billing addresses.
  3. Financial Information: This may include bank account numbers, investment portfolios, or financial transaction records, if you choose to share them for specific services.
  4. Purchase Information: Records of products or services purchased from us, including order history and associated details.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information to recognize your device and improve service delivery.
  6. Location Data: Geographic data provided by your device to offer location-based services (with your consent).
  7. Feedback and Reviews: Any comments, suggestions, or ratings you share with us to help improve our products and services.
  8. Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless access or sharing.
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through various methods: user input forms, account settings, browser interactions, analytics tools, and third-party service providers.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website. Cookies can be categorized as:

  1. Strictly Necessary: These ensure basic functions of the site, like secure login.
  2. Preference: They remember user preferences for a personalized experience.
  3. Analytics: Used by analytics providers to gather information about how you interact with our site.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is accomplished, we securely delete or anonymize the data.

Security Measures

AI Upsell Alerts implements robust security practices to safeguard your personal information:

  • Encryption: We use encryption protocols for data at rest and in transit to protect sensitive details.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access, Correction, or Deletion of Data
  • Right to Restriction or Object to Processing
  • Right to Portability of Data
  • Right to Withdraw Consent
  • Non-Discrimination (in certain circumstances)

To exercise these rights or for any data-related inquiries, please contact our Privacy Team at [email protected] or via post to the address provided on our website.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review it regularly.

Contact Information

For any questions, comments, or requests related to privacy, data protection, or unsubscribe from our communications: